|Make it a great day|
115 SOUTH SHERWOOD VILLAGE DRIVE
TUCSON, ARIZONA 85710
(520) 886-0399 FAX
PANTELIS D. VASSILIOU
PRESIDENT AND CEO
TED J. ALBRECHT CDP
MAKE IT A GREAT DAY
7097 MONTROSE ROAD
WOODBURY, MINNESOTA 55125
(651) 735-4356 PHONE/FAX
---Why and Thank You
---What is Humankind’s Purpose?
I. CONTINUOUS ADAPTATION PROCESS.7
.....Digital Interactive Multimedia Networks...9
.....Home, Community, Corporate & Web Servers.16
II. ENTREPRENEUR VERSES SOCIALIST..31
---Sharpen Our Focus
IV. ‘MAKE IT A GREAT DAY’.....................38
V. ‘THE REALIZATION ECONOMY’...........41
Through the millenniums, change was at a pace that was tolerable. Whereas, in the last one hundred years major changes are occurring within generations. Nothing new in those statements, many have covered this and more eloquently. In fact, many have written that we should welcome change, since for the most part things are definitely better.
But how about people? Well, surveys indicate that economically they feel pretty good. Yes, there are concerns about layoffs, Social Security, taxes, education and the inability of government to handle issues like the drug prob1em. The biggest concern is stress. We are always on the go, bombarded by advertising to pick up the pace and enjoy one more thing or place. In the work place, lack of workers, downsizing and entrepreneurship have necessitated/motivated each worker to do more.
More is our dilemma, from job choices to thing choices to relationship choices. Decisions, decisions, decisions, they keep piling up. The more we put them off, the worse it gets.
Is there any light at the end of the tunnel or are we going to get worse?
Well, since I am a futurist and retired (1994) computer application professional (over 40 years), I have been dealing with change for quite awhile. As a futurist, member of the World Futurist and Minnesota Futurists, I prepared, published and presented a scenario entitled ‘The Realization Economy’, covering the transition we are in and my vision of a very positive/possible ensuing future. I received a great deal of positive feedback and encouragement to expand it into a book. I am trying, but it is difficult. I shared this with my family, who are also very supportive, especially my daughter and son-in-law Vicki and Pantelis Vassilou. Pantelis suggested I start by pulling all the pieces together into a comprehensive paper covering all my meanderings, from: ‘Continuous Adaptation’, a process involving networks, servers, change management, resource administration and feedback engineering; solid state storage to replace magnetic storage; ‘Info-Genie’, a universal computer for everyone; automating all work; and my ‘Realization Economy’ scenario.
Well Pantelis, I finally did it and I thank you for all your urgings. The book seems more doable, now that I have this framework for a guide.
And thank you to my daughter Roseanne Smith for putting my hand written scribbling into this very readable form.
Humankind’s destiny is to explore the universe, but we cannot because we are engaged in a battle between:
A laissez-faire market driven economy, where the individual company and person rule;
A socialist/collective/despot planned economy, where the government rules;
with both attempting to allocate what appears to be limited resources to satisfy our ‘wishes’ for an ideal earth bound existence.
The above represents the extremes. A mixture of both is finding some success. But for the most part it still creates boom and bust cycles, involving day-to-day survival. How do we get to a stable economy, one that will support our galaxy expeditions? The following is an outline of my envisioned approach.
I. NEW INFRASTRUCTURE
Establish ‘CONTINUOUS ADAPTATION’ which is an integrated process linking:digital interactive multi-media networks; home, community and corporate servers; Change Management; Resource Administration; and outcome Feedback Engineering.
II. SHARPEN OUR FOCUS
Replace the terms Republican, Democrat,Conservative, Moderate, Right Wing, Left Wing and Liberal with ENTREPRENEUR and SOCIALIST.
Develop ‘ABUNDANCE’ expectation.
Replace ‘Have a Good Day’ with ‘MAKEIT A GREAT DAY’.
Transition to a self-actualizing andcooperative venturing ‘REALIZAION ECONOMY’, positioning humankind to explore, terraform and colonize the universe.
Since the above is an encapsulation, it probably appears rather simple. So the following paper is an expansion on each of the above points.
CONTINUOUS ADAPTATION PROCESS
In order to achieve a society where abundance is the norm and scarcity is all but eliminated, we need to ratchet up humankind’s tool making capabilities, so that we can automate as much production of goods and services as possible. For it is through automation that humankind can eliminate the slavery of our ‘day-to-day earth bound existence’, so that we can focus our creative energies on our true destiny … populating the universe.
The current infrastructures of our developed countries serves our ‘earth bound existence’ quite well. The question is … should we migrate these to the undeveloped countries? Or should we install new infrastructures in the undeveloped countries, which would enable them to leapfrog developed countries and lead the way to our destiny. I urge the latter, therefore all our current infrastructures should be questioned and new approaches explored.
The following is an overview of a process which I put together at 3M (1954-1994) as part of my corporate Information Technology Research and Integration activities. My goal was to automate and integrate as many business functions as possible. I feel strongly that the process can be scaled up to address societal functions as well.
The term ‘Continuos Adaptation’ was used in a paper entitled “The Samurai Factor”, authored by J.E. Rudzinski and Harutoshi Mayuzmi and published by SRI in 1986. The paper identifies the desired traits of the Samurai Warrior and relates those traits to how the Japanese run their businesses. Especially the importance of information about the enemy (competitors) and the enemy’s subjects (customers) needs and wants. This was then translated into managing the flow of information regarding: Global Market Needs; Enterprise (stakeholders – customers, company employees, suppliers) Communications; and Product/Service Improvements, enabling companies to quickly adapt to changing business conditions.
I have taken this concept and upgraded it to reflect current/future business practices and technology capabilities. The overall goals guiding this process are to:
1) Delight customers
2) Empower stakeholders
3) Maximize growth
4) Automate as much work as possible
5) Provide lowest price
6) Provide highest quality product/service.
We must manage ALL information, from marketing analysis, to product/service design, to purchasing, to product/service development, to manufacturing, to distribution, to accounting and all the supporting functions. By replacing the batch, start/stop ways functional departments handle information, with a seamless process which facilitates the entire enterprise knowing everything that is going on as soon as it happens.
The value of information/knowledge grows exponentially as it is shared. Therefore enterprises that maximize their use of networks to share information/knowledge will position themselves for growth, rather than just survival.
The global neural network envisioned is robust. It is a digital/interactive/multi-media network integrating telephones, fax, cell phones, television (cable and satellite), E-mail, the Internet, main frames, PCs and servers. Eventually, the content of newspapers, books, magazines, CDs and videos will become part of the network. Also, teleconferencing will enable anywhere/place: work; education; business meetings; travel; and shopping.
It could also transform government from a representative form to a democratic/representative form. Thus enabling the age old quest of “Power to the People”.
Costly mass education could be replaced by ‘Experienced Based’/‘Just In Time’ education which fuses learning with doing.
Non-violent crime punishment could be handled by electronic bracelet with disabling capabilities when the punishment terms are violated. Violent criminals could be out-banished to their own ‘hell’ planet.
There certainly are some areas of concern:
Since the value of information/knowledge (the most valuable resource) increases via sharing, the infrastructure involving privacy, patents, copyrights, etc. needs to be re-examined. If we can replace humankind servitude with tool servitude, then it appears possible that self-interest and societal interest can coalesce just as the likelihood that all medias will coalesce.
Ergo, what level of privacy/secrecy is necessary?
Actually we have sufficient bandwidth right now, we just need to do a better job of utilizing. By combining/coordinating our copper and satellite infrastructures, we can begin to scale up to the level suggested above. In essence we would use copper for low speed level like voice, e-mail and browsing the web and automatically switch to cable/satellite when high speed level is needed, like TV, multimedia, videos and teleconferencing. The utilization of fiber optics is already being used for long distance traffic and many large businesses are converting to fiber. Several telecoms are planning on installing fiber optics in homes.
In the future fiber optics will not only handle communication and media traffic. The new field of Optoelectronics envisions replacing electrons (electricity) with photons (light). Imagine computers operating at the speed of light. Obviously, lighting would be a no brainer. Heating and cooling are doable. Running motors will be quite a challenge, but not out of the realm of possibility. Waste disposal is also possible. In essence, the current lines - telephone, cable/TV, electrical, gas and sewer could all be replaced with a fiber optic cable.
Just how long will it take? Well that depends on how serious we are about installing the best infrastructures in the undeveloped countries.
There is no doubt in my mind that it will be more economical to coalesce all the medias. Below are my average costs for the current medias’ infrastructures:
820 Telephone - local & long distance
180 Cellular phone
140 Local newspaper
185 Wall Street Journal
120 PC on-line services
250 Movies plus rentals
200 Video tapes
100 Audio tapes
240 Compact disks
Now, obviously some of the above costs involve content and that will not go away. But those costs for setting up, creating and delivering the ‘media’ will be replaced by networking.
In addition, the current marketing infrastructure (the biggest user of media) needs to be analyzed. Use of the ‘broadcast’ mode is very costly. Only a small portion of consumers respond to advertising. In fact, we are being bombarded with advertising to the point that in the electronic world, software agents are being used (MIT Media Labs calls it ‘broadcatching’) to filter out the unwanted ads.
Well, how about going to ‘broadquesting’ whereby when we want to consider purchasing something, we create an electronic request which could be posted on the World Wide Web. Companies could respond to these ‘broadquests’ providing price and availability information and also suggest additional features and/or alternatives.
GM spends about 1 billion dollars per year on advertising that averages out to $300 per vehicle. Instead if they knew who was actually interested in buying a vehicle, they could contact someone in the community that owned a vehicle equivalent to the ‘broadquest’ and offer some compensation to the owner to show their vehicle to the prospective buyer.
But how about priming the pump … creating buyers? Here we can extend the ‘broad’ word smithing by conducting a ‘broadnalysis’ of people’s interests, especially ‘broadquests’ and credit card purchases. And target improved/new product/service development and advertising based upon the ‘broadnalysis’ gleamings.
Again using vehicles as an example, install transponders (chip based transmitting device) in them. Each time fuel is purchased, various vehicle operating information could be collected automatically. Now all the vehicle service providers would know the condition of each vehicle and target their service recommendations accordingly. The transponder could also eliminate the need to use a credit card and license plates and could be used to locate and recover stolen vehicles.
On and on it goes, so I think you can see that our current media infrastructures are not cheap and undoubtedly you can foresee additional possibilities.
4. The Information Poor
Should and can we make information/knowledge available to everyone? The answer to that in my humble opinion is yes, in fact I would suggest we make it a birthright.
But then the question is … How?
Well, my vision is the ‘INFO-GENIE’.
The purpose of the ‘INFO-GENIE’ is to enable all humankind to fully participate in the exploding ramifications of the Information Freeway (Internet). The ‘INFO-GENIE’ would provide an integrated phone, TV, stereo and PC hardware and software platform that is affordable, flexible, portable and would not become obsolete in six months.
The ‘INFO-GENIE’ can best be described as an electronic notebook, which measures 11 x 9 inches when closed and 11 x 18 inches when opened. When the 'INFO-GENIE’ is open it is one large touch responsive video display unit. When in the word processing mode, one half of the unit rotates and is a touch responsive keyboard and the other portion is the page. Or, each half could be a separate unit for ease in mobile use.
Around the edges of the unit there are ten PC (PCMCIA) Card slots, six type 2 and four type 3. The unit itself is just a video display devise. All of its functionality is determined by what combination of PC Cards are plugged into it. This permits an unlimited number of functions the INFO-GENIE’ can accommodate. Power is supplied by battery or AC/DC adapter.
Smaller ‘INFO-GENIE’ versions would provide mobile flexibility. The same PC Card approach would apply.
Basically the ‘INFO-GENIE’ acts as a window too visually and physically (touch screen) interact with the application(s) that it is facilitating. The physical interaction can be expanded via PC Card with a mouse and/or keyboard and/or joystick and/or microphone and/or CD player and/or tape deck and/or tuner and/or etc. attached.
Solid State Flash memory and magnetic disk storage PC Cards are already available. PC Card modems with telephone jacks and cellular phones attached are also available. So Fax, E-Mail, Internet surfing, LAN connection and data up/down loading can be done. PC Card processors would permit the ‘INFO-GENIE’ to handle MAC or IBM compatible applications.
One PC Card would be the Card Manager so that the ‘INFO-GENIE’ would be completely plug and play, no ’install’ complexities involved.
What you do is plug in PC Cards for: PC Card Manager; Processor Card; Operating System Card(s); Application Card and the external devices needed by the application. When you slide the on/off switch on, the ‘INFO-GENIE’ boots right to the first screen for the application. You can have multiple applications on a PC Card or plug in multiple application PC Cards. If that were the case, then when you turn the ‘INFO-GENIE’ on, an application Icon screen would be presented.
With today’s PCs, software developers sell diskettes or CD-ROMs with their application on it, which then has to be installed onto your PC hard drive before you can use it. With the ‘INFO-GENIE’, software developers will sell chip(s) or PC Cards containing their applications. When you get chips, you put them into a blank PC Card that holds up to nine chips. So the ‘INFO-GENIE’ is truly plug and play, since it actually operates with the inserted PC Card(s), it does not re-install applications onto a hard drive. Generally, hard drive PC Cards are used just for data, when needed. When the ‘INFO-GENIE’ is interacting with a server based application, the server may download some of the application to the ‘INFO-GENIE’ PC hard drive card to ensure proper response times.
Entertainment, education, business, home (security, shopping, finance, health care) and government are the primary areas to be interacting with.
5. What would Humanity Do?
If most work were automated, then what would people do? One look at a starry night provides the answer. Tools, growth and expansion are humankind’s core competencies. We have a universe to explore and grow into. And there are questions that need to be addressed…
Is there life before living?
Is there life after living?
Is there a creator and does the creator have expectations?
Are there other universes?
Can humanity live peacefully?
Can we time travel?
Effective and efficient access to data and information is what enables correlations, yielding knowledge. With knowledge, making intelligent decisions is more likely. Decisions arise as choices present themselves. Having confidence in our ability to get to the appropriate knowledge in order to make timely/optimum choices, is our highest priority … it may even save our life/soul.
In order to meet this challenge, I envision a hierarchy of servers. A hierarchy is necessary to support the various processing activities:
Batch: Many current Information System applications are run on some type of scheduled basis - daily, weekly, monthly, etc.
On-Line: Basically this involves a person initiating/interacting with a computer. ATM’s, PC’s and Internet browsing are examples.
In-Line: This involves computers interacting with other computers. Process control is the current biggest user, like a thermostat triggering air conditioning or heating.
There is a storage hierarchy that the servers access to support the above activities. Most data/information is stored on magnetic tape and optical disks, which is used for batch applications. Magnetic disk arrays are used for on-line and in-line applications. Solid state cache is used on a limited basis, applications requiring critical/fast response, due to its high cost ratio to the other storage medias.
As we automate more activities using in-line processing, the need for fast response will grow. I fully expect that solid state memory arrays will replace magnetic disks arrays. And at that point a great AH-HA will take place. That is … even though solid state memory costs more per megabyte, it will actually be cheaper because it will eliminate the need for complex/costly data base management systems, that are needed to facilitate reasonable response time via magnetic disk arrays.
What I envision is servers accessing solid state memory arrays, that use whatever number of transputers necessary to find the needed data/information, from a logical file, to meet the application request time. Each solid state memory array would have whatever number of transputers needed to meet the application(s) response time requirements. The cost of a transputer ($1.00) is small and would vary slightly ($.10/field) based upon the number of fields an application needed to search on for any one search. Additional transputers can be field installed.
Records, containing data, are stored in a logical file in solid state memory array(s) in no particular sequence. A logical file contains a company’s customers, or employees, or products, or etc. Finding a record is accomplished by using a transputer(s), which can search any field or combinations of fields of a record. The only function the transputer performs is finding the desired record(s) and passing the found record(s) address(s) to the input/output device, which will move the record(s) to the application processor. As technology improves, the transputer will pass the found address(s) directly to the application processor, which will process the record(s) ‘in place’ thus eliminating the movement of record(s).
Each request for data will indicate how quickly it is needed and its’ priority level. The search routine will determine how many transputers will be needed to find the desired record(s) to meet the application response requirement. If just one transputer is needed, then the search routine passes the beginning/ending addresses of the logical file to the transputer and the transputer starts its search. If more transputers are needed to meet the applications required response time, the search routine determines the proper number and passes to each transputer its beginning/ending address (a portion of the logical file) and all the transputers, in parallel, begin searching their portion of the file. In essence each solid state memory array would have a pool of transputers awaiting a search request. When a search request is completed the transputer goes back to the pool.
No complex indexing or exotic disk storage schemes. Instead, just brute force electronic firmware, to provide KISS ‘Direct Data Base Management’. And this could lead to eliminating the need to have multiple files for the same data. No longer would it be necessary to have a transaction file, a data warehouse file and departmental decision support files. Using solid state memory arrays with pools of transputers searching in parallel can meet all applications timing requirements going against any one logical file. Adding records is just a matter of checking the logical file that it does not already exist and if not, putting the new record(s) at the end of the logical file. Solid state memory will also eliminate motors needed to rotate the disks in magnetic disk arrays, reducing power requirements. Flash memory and battery back-up will insure against losing data stored in solid state memory arrays if power fails.
Servers accessing solid state memory arrays will be positioned on the network to support required response times. There will be a server in the home to support the many terminals/PC’s/micro processors (temperature control, security, lighting, etc.). The home server will be networked with the owner's vehicle(s) server and with various community servers (schools, library, newspaper, telephone, cable T/V, Wal-Mart, Blockbuster, mall, etc.) that in turn interface with the World Wide Web. Corporate department servers would tie into their corporate server, that in turn would interface with the community servers, which then would connect with the World Wide Web.
Servers would have directories, which would be able to direct a request to the appropriate server or send out a request for a parallel search among a number of servers when necessary.
This hierarchy of servers using solid state memory arrays could automatically tune itself based upon traffic. The tuning could insure that a server could direct the majority of requests to the right server and keep parallel searches to a minimum.
Servers would recommend when and where servers and Solid State Storage arrays should be expanded, added and/or deleted. Also, when a Net-PC should be upgraded to a robust PC.
C. CHANGE MANAGEMENT
There is no doubt that the pace of change is accelerating. Now, we are also being significantly impacted by the breadth of change. A person use to be able to go to school and learn A skill, get A job and apply that skill, progress up a ladder of advancement via mastery of that skill and retire, usually from the same company or industry. Also get married, raise a family and die all in the same community. Not any more. Instead a person not only will change companies and industries, but also partners and communities. Some people appear to thrive on it, but statistics tell another story. From divorce, to illegitimacy, to suicides, to addictions, to rage and to every day stress, as we chase the elusive rainbow hoping to find the preverbal pot of gold.
Just as we need to find an economy which will enable humankind to escape our current ‘earth bound day to day’ existence, we need to develop a process to manage change which will lead to stabilizing our inner/outer personal relationships. You can no longer just learn A skill. Instead now we must master a process involving many skills.
The following identifies the categories and resource providers that can begin to formulate a process to facilitate change, so that humankind can actually embrace change:
Wellness … (vision, ethics, realistic, courage)
Develop the human core so people understand who they are and how to cooperate with others.
Resources: Phoenix Process Consultants, Minneapolis, MN; Peter Koesten Baum and Steven Covey.
Anticipatory Sciences … (scenario, Delphi study)
Scan possibilities, selecting that which brings about the most desired future, taking into account peripheral impacts.
Resources: ASI, Inc., St. Paul, MN; Synectics Inc. and Coates & Jarratt, Inc., Washington, DC
Understanding “Pain” … (roles, frame of reference,
Identify, sell and confirm Sponsor(s) full commitment.
Manage consequences … (roles, culture)
Select, sell and confirm ‘Change Agent’s’ full commitment and also Sustaining Sponsor(s) full commitment. And establish rewards and punishments.
Survey … (resistance, culture, baseline load, cluster factor,
roles, positive/negative change impact)
Use Planning Sequence to identify and minimize problem areas.
Survey results plus … (unfreeze and refreeze)
Facilitate ‘Targets’ to achieve desired level of acceptance – institutionalize or internalize. Insure open dialogue between Sponsor(s) and Targets.
Resource: For Advocacy through Implementation - O. D. Resources, Atlanta, GA.
D. RESOURCE ADMINISTRATION
Keeping track of personnel, tools, costs, timing and status associated with activities are required to deliver cost/quality effective goods and services. Additionally, personal, home, community, work and, in essence, all activities would utilize Resource Administration.
The need to plan and track all activities may seem intrusive and cumbersome. Suffice to say at this point that the justification will become clearer in the fifth section … regarding Feedback.
Establishing goals, objectives, and expectations is at the very heart of humankind’s advancement. Yes, it is true that some of our best discoveries seem to have come via accident. But the reality is that some type of effort was involved when the AH-HA occurred. We do not: build homes, buildings … anything; enjoy family gatherings; or go to the moon without planning.
There are some old truisms:
Plan or be planned for.
Plan ahead to get ahead (of course for Clinton, this has
So the need to plan is well understood. Monitoring the resulting effort and documenting the outcome is where we tend to fall short.
Resource Administration is a comprehensive software approach that fully integrates the planning, tracking and documenting results:
A library of automated activities (with timing averages) and
templates (list of automated activities) is used to assist persons or automatically plan an effort. Automated activities are called ‘Knowledge Modules’ within the “Realization Economy” and the library of automated activities is the ‘Knowledge Module Exchange’. The concept of ‘Knowledge Modules’ will be covered in more detail in the attached paper entitled “The Realization Economy”.
When a situation arises, choices and decisions ensue. Let’s take a simple example: A person says to their INFO-GENIE, “I’m hungry”. The INFO-GENIE links to the home server that knows: the time of day; what has already been consumed; what is available; the person’s likes and dislikes; and health condition and therefore can recommend the most appropriate choices, with the likely outcome of each choice. Now a knowledgeable decision can be made and tracked, it can update the appropriate files and fine tune the process for the next time the situation arises.
When a choice has been made, then the scheduling and tracking of associated activities begins. For the most part this is automatic, with the INFO-GENIE being the interface for reminding and handling voice input regarding external activities. In the “I’m hungry” example, a counter top scale would automatically update the person’s consumption and reduce the inventory of what was consumed. More detail regarding outcome will be covered later.
Obviously things are more complex for business related projects. But the intent is the same. Integrate and automate as much of the tracking as possible.
One of the reasons for tracking is to be able to provide the status of projects. Current project management systems do this. But Resource Administration goes beyond by rolling up all projects into a comprehensive status covering all activities for: a person; a home; a community; a business; an industry; etc. Take something like Y2K and being able to instantly gauge the status all related activities, worldwide.
Certainly, some activities would be private. But all activities would be included in statistical demographics without personal identification. Also, some types of activities harmful to a person may trigger outside intervention, if a system recommended self-remedy is not successful.
Capturing the actual outcome of activities and matching that to expectations is what enables us to either continue using the approach, when success is achieved, or modifying the approach, when success is not attained.
Recall, that it is our intent to automate as much activity as possible. So it is critical that we either make adjustments to the automated activity or add new automated activities. We do the latter, when others are satisfied with the original automated activity. An analogy would be a cooking recipe … most may prefer the original recipe and others, for ethnic or taste reasons, may want some type of variation.
So when a situation arises, the planning portion of Resource Administration would advise the planner that there are variations available. Then the planner can select accordingly to achieve the desired outcome. If over time, no one wants the original anymore, then the most used variation would replace the original … thus the name of this process … Continuous Adaptation.
Automated activities should be viewed as components, which can be assembled in many different ways to yield an infinite array of results. Templates are a group of automated activities to produce a specific result. Templates can be grouped to form a higher level template. Thus the process of accomplishing something is in reality a weaving of automated activities and/or templates.
Therefore the documenting process is constantly checking to make sure which automated activities and templates are meeting expectations.
In complex business projects, a team of people would probably be involved. Each team member would be weaving/creating automated activities/templates in accomplishing there agreed upon tasks. After a number of successful completions of similar tasks, a person’s resume would be updated that they are certified regarding these tasks. Unsuccessful completion would trigger a training session for the person involved. If training does not help, then counseling will be invoked. Counseling is not heavy-handed, rather it would help the person to assess their vocational goals.
This same process would also be used in the home.
The overall intent is that results are very important. Documenting the outcome is recognizing that in the real world, rewards would accrue to those successfully accomplishing something.
Floating is an option, but the rewards would be limited.
One of humankind’s greatest weaknesses is not providing feedback, especially when some product/service does not meet expectations. We do try. Tips, performance appraisals, report cards, thank you notes are required and encouraged. Some firm’s include/send out response cards to customers, but how serious are they when they ask the customer to pay for the return postage? Yet when all is said and done, we use what we like and avoid what we don’t. The marketplace rules if competition exists. This increases costs and leads to frustration/stress. And if competition is not available, the consumer generally suffers at thewhim of a bureaucrat.
When we automate activities, feedback would be engineered in. For non-automated activities, feedback is required before it is considered done. Override is available, but that is so noted on one’s resume.
There are actually three major categories of feedback within the Continuous Adaptation process: Feedback, Feednow, and Feedforward. The following expands on each:
Primarily built into automated activities to ensure effective
and efficient processing.
Meeting timing needs and using the least resources possible are Feedback’s major objectives. The system uses this information to recommend increases and decreases in hardware/software, including processor, storage, and communications.
The system monitors non-automated activities and recommends automation for those being used frequently.
Outcome satisfaction is assumed for frequently used automated activities. This also applies to templates. When dissatisfaction is indicated, then a review of templates and associated automated activities will take place. It is the responsibility of the person registering dissatisfaction to clearly state why they are dissatisfied. The system will provide prompts to ease and expedite the process. Once defined, then it is the system’s responsibility to invoke the resources necessary to come up with a recommendation, which then the dissatisfied must review, additional costs may be involved, and approve/disapprove. If disapproved, then the dissatisfaction loop is invoked again. If cost is the only issue, this is noted to see if cost sharing can be arranged by canvassing other users of the templates/activities. If satisfaction cannot be agreed upon, this is noted with the templates/activities. If the person is chronically dissatisfied, this is noted on their resume.
Applies to a perceived improvement to an existing template
The person having this insight can try the modified approach on their own, if capable. If not, they would invoke the system that would handle similar to dissatisfaction. The difference would be a positive on one’s resume when it cannot be incorporated.
Also, if accepted, then all users of the template/activity would be advised and the recommendor would be recognized and in some way compensated. Compensation will be covered in more detail in the attachment entitled ‘The Realization Economy’ under the ‘Non-Monetary Reward’ section.
Hopefully this would encourage those who would use the feedback/dissatisfied approach, to be more positive/creative and use the feednow approach.
Completely new insight.
The person with the new insight is responsible for clearly defining the insight and for identifying the areas involved. The system would provide prompts to ease and expedite the process. The system would then conduct a Delphi study by contacting experts in the areas identified. The experts would consider: the work involved; environmental impacts; health considerations; society concerns; etc.. In essence, a very comprehensive review of the new insight. At the end of the study, a report is sent to the identifier and a teleconference would be initiated with the identifier and most appropriate experts. A go/no-go decision would come out of the teleconference.
If go and the identifier can do all the work involved, then s/he proceeds. Otherwise the new insight (Realization) is posted on the World Wide Web (Focus Action Mart) requesting others get involved. The terms ‘Realization’ and ‘Focus Action Mart’ will be covered in the attachment entitled “The Realization Economy” under the ‘Focus Action Mart’ section.
What happens next can get very involved depending upon industry standards and government regulations. Regardless, the system stays involved since the effort itself would invoke ‘Continuous Adaptation’.
If the Delphi effort produced a no-go decision, then the identifier could work to address the no-go reasoning and resubmit when additional positive information was gathered. Or the identifier could post the Delphi report on the World Wide Web and ask for assistance to assess the no-go reasoning. And resubmit if positives ensue.
Once developed, then testing would take place. This again can get quite involved depending upon impacts.
When ready for use, then its availability is published on the World Wide Web and recognition and compensation follow a similar path as a Feednow insight.
All areas of ‘Continuous Adaptation’ are important, but I feel strongly that the area involving Feedback is the most critical and should be upgraded to a discipline level, like Civil Engineering or Electrical Engineering.
It is not the intent of the Continuous Adaptation Process to eliminate jobs. Rather it is to redeploy resources to maximize growth and bring about abundance providing the lowest- cost/highest-quality products and services possible. De-engineering (bottoms-up) rather than re-engineering (top-down) would be utilized, in order to maximize stakeholder (customers, on-the-line employees and suppliers) input into the automating/integrating effort. Incentives would be structured to reward those who contribute to a successful transition. Non-contributors/obstructionists would be the most likely to be outsourced/replaced, if that becomes necessary.
We are all consumers, so having access to the highest quality and lowest priced goods and services is in everyone’s best interest.
And finally, we need time and encouragement to go beyond our current self-imposed inner and outer boundaries.
SHARPEN OUR FOCUS
ENTREPRENEUR VERSES SOCIALIST
It IS the economy…STUPID!
In the search for fairness and justice in all situations, humankind has reached the point of moral gridlock. What is right and what is wrong is a dilemma. Do we find the answers in wise leaders or consensus? The use of wise leaders/representatives has served us quite well, but it is becoming clear that the power of communications (focus groups, surveys, polls, etc.) is significantly impacting the old way. Is this right or wrong … more debate.
Alvin/Heidi Toffler present some interesting thoughts in their book “Creating a New Civilization”:
Page 98 -“Years ago we had the pleasure of keynoting an historic event - the world’s first “electronic town hall” - over the Qube cable TV system in Columbus, Ohio. Using this interactive communications system, residents of a small Columbus suburb actually took part via electronics in a political meeting of their local planning commission. By pushing a button in their living rooms, they were able to vote instantly on proposals relating to such practical issues as local zoning, housing codes and proposed highway construction. They were able not only to vote yes or no, but to participate in the discussion and speak up on the air. They were even able by push button to tell the chairperson when to move on to the next point on the agenda.
This was only a first, most primitive indication of tomorrow’s potential for direct democracy. Using today’s far more advanced computers, satellites, telephones, cable, polling techniques and other tools, not to mention the Internet and other communications networks, an educated citizenry can for the first time in history begin making many of its own political decisions.
This is not an either/or issue. It is not a question of “electronic town halls” in the crude form referred to by Ross Perot. Far more sensitive and sophisticated democratic processes are possible. And it is certainly not a question of direct democracy versus indirect, representation by self versus representation by others.
Many imaginative arrangements can be invented to combine direct and indirect democracy. Right now members of Congress and most other parliaments or legislatures set up their own committees. There is no way for citizens to force lawmakers to create a committee to deal with some neglected or highly controversial issue. But why couldn’t voters be empowered directly through petition to control a legislative body to set up committees on topics the public - not the lawmakers - deems important.
We hammer away at such “blue sky” proposals not because we unhesitatingly favor them but merely to underscore the more general point: there are powerful ways to open and democratize a system that is now near breakdown and in which few, if any, feel adequately represented. But we must begin thinking outside the worn grooves of the past three hundred years. We can no longer solve our problems with the ideologies, the models, or the leftover structures of the Second Wave past.
Fraught with uncertain implications, such novel proposals warrant careful local experimentation before we apply them on a broad scale. But however we may feel about this or that suggestion, the old objections to direct democracy are growing weaker at precisely the time that the objections to representative democracy are growing stronger. Dangerous or even bizarre as it may seem to some, semidirect democracy is a moderate principle that can help us design workable new institutions for the future.”
Page 103- “As industrial society developed, becoming ever more complex, its integrating elite’s, the “technicians of power,” were in their turn continually compelled to recruit new blood to help them carry the expanding decision load. It was this invisible but inexorable process that drew the middle class more and more into the political arena. It was this expanded need for decision-making that led to an ever wider franchise and created more niches to be filled from below.
If this picture is even roughly correct, it tells us that the extent of democracy depends less on culture, less on Marxist class, less on battlefield courage, less on rhetoric, less on political will, than on the decision load of any society. A heavy load will ultimately have to be shared through wider democratic participation. So democracy becomes not a matter of choice but of evolutionary necessity. The system cannot run without it.
What all this further suggests is that we may well be on the edge of another great democratic leap forward. For the very implosion of decision-making now overwhelming our presidents, prime ministers and governments unlocks – for the first time since the industrial revolution – exciting prospects for a radical expansion of political participation.”
So the bottom line may be that in economical matters we rely on representatives and on moral matters we utilize consensus. At least until the populace becomes more knowledgeable of economics.
Accepting this premise, I suggest we replace the terms … Republican, Democrat, Liberal, Conservative, Moderate, etc., with Entrepreneur and Socialist, as it relates to elected representatives (politicians). Hopefully this will sharpen our focus when it comes to elections and enable the elected representatives to concentrate on justice and fairness regarding economic matters.
Now, is this really possible? Well maybe not with career politicians in power. The only two items that did not get enacted from the Republican ’94, ‘Contract With America’ Congressional victory, were Term Limits and Campaign Funding reform. The majority of voters are leery of government control, especially of Republicans ‘moral/bedroom’ legislation. In part, it was Hillary Clinton’s ’93 ‘Health Care Plan’ that scared the voters in to breaking the Democrats forty year hold on congress.
So it will undoubtedly take a concerted effort on the part of some really respected/charismatic public leader(s) (State Governors?) to force the enactment of Term Limits and Campaign Funding reform. These are key to opening up the legislative process to a more participative form suggested by Alvin/Heidi Toffler.
Goals are never ending, when one has been achieved another becomes evident. Abraham Maslow did a great deal of research to identify the phases of living, ‘Hierarchy of Needs’ (Sustenance, Security, Societal Acceptance and Self Acceptance), which can enable people to become “fully human” … ‘Self-Actualized’. Abraham did this by observing people who had achieved a great deal, but yet remained humble and enthusiastically shared their attained knowledge/wealth. Abraham incorporated these findings into his own life, which enabled him to better study others and himself. So Abraham himself fully experienced the ‘Hierarchy of Needs’ phases of living, necessary to become ‘Self Actualized’, where ‘Peak Experiences’ become the prime motivating/reward force. ‘Peak Experiences’ are those times when a person does something which ignites a wave of: physical ‘tingling’; emotional glow and intellectual AH HA. This generally occurs when doing something involving a perceived higher humanitarian purpose/cause.
Abraham also extended his studies to suggest that whole societies could become ‘Self Actualized’. The need to achieve societal ‘Self Actualization’ is critical, in order to replace the monetary reward economy with a ‘Peak Experience’ reward motivator. Humanity can excel beyond our day to day earth bound existence, when we are no longer driven by the ‘Almighty Buck’.
Accepting this premise then leads to how can we achieve material abundance, in order to satisfy the Sustenance and Security phases of the ‘Hierarchy of Needs’? Well, I feel strongly that abundance is the first step. We are on the way and can speed up and ease the transition by adopting the ‘Continuous Adaptation’ process. The goal of the ‘Continuous Adaptation’ process is the management of information and automating the making of all THINGS. Ultimately all THINGS can be incorporated into their own unique Knowledge Module(s), which Nanotechnology can use to replace the making of THINGS, with growing them via an atom bonding process. The Knowledge Module(s) would contain the atom bonding recipe, which can facilitate humanity to grow a car, just like Mother Nature grows a tree. If you are familiar with Star Trek, Nanotechnology is the technology the ‘Replicator’ uses. Eric Drexler’s book “Engines of Creation” explains the technology and the ‘Foresight Institute’, WWW.foresight.org, is the focal point for the on going efforts to bring this technology to the market place.
Just why abundance is so critical will become more evident as we automate the making of things. That is it will become easier to bring to reality an innovative idea. This will have a tremendous impact upon concerns regarding intellectual property rights and security. Today the bringing of a new idea to market requires a significant commitment of time and resources, justifying patents and copyrights to provide the incentive for the effort. But as the effort to create new things, even the arts, diminishes, the monetary reward approach will give way to instant world wide recognition instead. This may also be the remedy to power seeking as well.
If humanity can agree on a long-range goal of populating the universe, then a short-term goal of abundance is reasonable. Following is a motivational poem I have written to help bring this about.
(Abraham H. Maslow was chairman of the Department of Psychology at Brandeis University and President of the American Psychological Association, from 1967 to 1968. Abraham died in June 1970. To further explore the terms used above, read A. H. Maslow’s book “The Farther Reaches of Human Nature” published in 1971.)
When resources are limited, competition is the best allocator, but it creates a bias towards a win/lose mentality.
Whereas, when resources are abundant, cooperative venturing promotes equitable distribution and a win/win reality.
Therefore, let us synergistically employ technology to bring about abundance, freeing us up from our day to day earth bound existence, to achieve our destiny.
To explore the universe, yielding an abundant/caring humanity.
Thus attaining our creator’s expectations.
Ted J. Albrecht
MAKE IT A GREAT DAY
‘Have a Good Day’ has served as the quasi socialist mantra for the last twenty to thirty years. It is now time to replace that passive cliché with something that reflects the dynamism of the Twenty First century.
We, ALL humanity, need to take charge of our individual lives and join synergistically with others to propel humanities ‘Space Ship Mother Earth’ to engage the universe. The odds favor the existence of other forms of intelligent life. But, just consider if there is not … then this whole universe is just for humanity. What a responsibility and what does our Creator expect of us.
Harlan Cleveland said at the World Futurist’s regional meeting, held in Minneapolis, Minnesota, in the summer of 1991:
“The next time somebody says ‘Have a Good Day’,
Look them in the eye and answer … I have better
things to do with my time – I am going to
‘MAKE IT A GREAT DAY’.”
The next two pages are motivational posters I prepared for my company, which is named ‘MAKE IT A GREAT DAY’.
Life envelopes Living
(Life comes before and after Living).
Your Life’s destiny
is a matter of choices,
not a matter of chance.
Something to be achieved,
not something to be waited for.
Living is either what YOU make of it
What it makes of you.
‘MAKE IT A GREAT DAY’
Have a Good Day.
The choice is YOURS.
Ted J. Albrecht
CLIMB A MOUNTAIN
Never hold back
on stepping forward
Fear is a suitcase
filled with old clothes
Step around it
Resistance is a fence
of ancient white pickets
Climb over it
Laziness is a false belief
that doing nothing does not
Swim like a salmon
Climb a mountain
in each moment
Walk boldly toward
the majestic summit
that awaits your arrival
Touch new vistas
filled with living treasures
Promise yourself life
and step forward
Watch chasms close
and boulders shrink to pebbles
MAKE IT A GREAT DAY
Have a good day
The choice is yours
Ted J. Albrecht
‘THE REALIZATION ECONOMY’
One can envision and speculate about the future quite easily. We should encourage these flights of fancy, since they provide insights into humanities fears and hopes. With this knowledge we can begin to chart a more discernable course, to determine humanities purpose and how to achieve it. In essence, we must weave our gleanings into a living model that produces positive results, leading humankind to its true destiny.
Obviously, each person has a unique set of talents and desires and their destiny is the sum of their choices. It is now time to understand and acknowledge that humanities destiny will be the sum of all our individual choices. So the need to not only make choices that contribute to our individual desired destiny, but also realize that our choices will determine humanities destiny. This can not be accomplished by government edict. Instead it can be attained by all humanity synergistically working together, using humaneering principles and technology that is NOW within our reach.
The following pages contain a copy of: ‘Realization Economy’ Abstract; brochure depicting the cover, introduction, content and back cover of the planned ‘Realization Economy’ book; paper containing an explanation of the ‘Realization Economy’ that was published in ‘FUTURICS’, a world wide publication edited by Earl C. Joseph, a world renowned futurist; 'Realization Economy' Commerce flow chart; Holistic 'LIVING' Triangle; and Ted J. Albrecht’s Bio & Holistic Living Style.
As the 'Competitive Edge' is replaced by 'Cooperative Venturing', the seeds for the "Realization Economy" are being sown. Societal Actualization, Maslow's Individual Heiarchy of Needs applied to societies, will unleash a humaneering renaissance that will free humans to be themselves, yet engage synergistically with others.
Individual and humankind's potential is limited only by our inability to share realizations and engage cooperatively with others to obtain. The understanding of how to achieve our realizations will unfold, as we employ technology to track and feedback the results of individual or group choices (only to the individual or group).
Incentives will be different, since cooperative attainment of our realizations will be our "Peak Experience" reward.
Ted J. Albrecht October '90
The two primary careers of the future will be:
Creates or enhances Knowledge Modules, including the process of navigating and assembling Knowledge Modules, to produce a given result.
Navigates through and assembles the Knowledge Modules needed to produce a desired result.
Information Technology will reduce lead times to the point that we can no longer AFFORD to work towards a laissez-faire future … Have a Good Day. Instead, we need to work from the desired future(s) … MAKE It a Great Day.
Humaneering, Anticipatory Sciences, Change Governance, Resource Empowerment and Holistic Living will be the skills of the future.
HOLISTIC 'LIVING' TRIANGLE
To achieve excellence in any endeavor, there are three elements, that the very best employ to attain their:
TARGET / GOAL / OBJECTIVE
Positive Attitude Nutrition
Result Vision (Focus) Fitness
To consistently produce results above and beyond expectations requires ability, but ability must be honed and using the above Holistic Living Triangle is very helpfull.
TED J. ALBRECHT BIO
Ted Albrecht has over forty years of Data Processing experience, starting as a Tab Operator in 1952. Forty of those years were with 3M's corporate IT function. His specialty was Business Application Development, from Order Entry to Human Resource Systems. His last efforts at 3M were making mainframe data available to all 3M'ers via CD-ROM, LANS and Enterprise Server.
Ted earned the Certificate in Data Processing (CDP) from the Institute for Data Processing in February 1971. He completed St. Thomas's MINI MBA program in 1984. He has lectured at the U of M, Brown Institute, St. Thomas University, Control Data Institute, St. Cloud University and is on several speaker bureau lists.
Ted is a member of the World Futurists Society and is an active participant in their Minnesota Chapter. He presented his paper on the "Realization Economy" at the 1991 regional ( Twin Cities ) World Futurists convention ( 700+ participants ), and the 1993 national ( Washington, DC ) World Futurists convention ( 2000+ participants ), which both focused on 'Creating The Twenty First Century - Individual Responsibility'.
Ted envisions the emerging "Global Neural Network" will completely change all aspects of life. A true paradigm shift with CHOICE, PRIVATIZATION, COOPERATIVE VENTURING, INFORMATION NAVIGATION, and HOLISTIC LIVING as the key future opportunities. This will have a tremendous impact on careers, which Ted will address in his presentation.
TED J. ALBRECHT’S
HOLISTIC LIVING STYLE
Physical Well Being
Fitness - Live or Rust (see attached).
Nutrition - Two meals a day, apple a day.
Supplements: AM -Three grams Vitamin C;
50,000 Bata Carotene;
400 Vitamin E
One Multi Vitamin;
10 drops of Hydroxygen
PM -Three grams Vitamin C;
50,000 Bata Carotene;
400 Vitamin E
10 drops of Hydroxygen
Weight Control - Scale/Daily
Cleanliness - Shower (nails, wash cloth), teeth, nose, ears,
Moderation - Even good things can be overdone.
Inner Well Being
Goals - If boats and planes have rudders, how about people
God - God/Spirit investment is after living insurance.
Self - Happiness is an inside job.
Family, friends, co-workers, everyone/place - always
leave them a little better off than when you
Financial - Quarterly Net Worth.
Music - Lifts the spirit, lightens the load.
Art - Window on humanities creativity.
Questioning - Not doubting or suspicious, rather continuing